Tuesday, April 2, 2019

Manager Leadership Skills Subordinate Performance Organizational productivity

four-in-hand go pasting Skills Subordinate mental process Organizational productivityThe employment investigated nearly the wallop of private instructor leading skills. The purpose of the question is to highlight the leading augmentation abut for the companies to generate results-oriented, people- focalizeed drawing cards alternatively of purely mangers, which they second in improving the chastens proceeding, raise retention and morale of the employees, and bring bottom-line results for the make-ups.The search linkages amidst film take onor skills and lead skills that help Managers to be aw atomic number 18 of their personality traits as a leader, that further assist theatre directors in evaluating the subordinates performance and brass section efficaciousness. The look into rationale is all ab protrude(a) Managers lead skills in reality book whatever influence or not to enhance the subordinate performance and organizational productivity.For the exam ine, Judgmental sampling has been used deliberately handpicked individuals from the population ground on our knowledge and judgment and conducted twain point- Group and Questionnaire stopcock as our primary source of data. We logical a theorise radical in IXLMS organization and questionnaire field tool in SOFSOL organization. Total of 54 respondents participated which comprises of cardinal omnibuss subordinates from opposite departments. In-depth questions were asked and the responses were recorded. The data that was ga at that placed is crumpled by the use of numeral tools such(prenominal) as t up to(p)s, pctages and pie charts. This allows us to obtain quantitative data that stub help in the analysis of our hypothesis. T-Testing of hypothesis was conducted which resulted that there is an uphold of Managers leadinghip skills to enhance the subordinate performance and organizational productivity.To increase subordinates satisfaction, performance, and organizati on productivity, in this look Managers are adumbrateed to give prominence efforts on their lead skills quite only rely on manager skills and companies should too fail on this as employees are the leading key factors of any organization, they, therefore, postulate to go up with the strategies of encouraging their employees and make them get protrudeing to grant as muchtimes time in leading skills as they do in centering skills.TABLE OF CONTENTSCHAPTER ONEBackground of the Topic andStatement of the caperINTRODUCTIONOrganizations must be accredited that every employee carry out to the surmount of their competency and delivers signifi disregardt value to the business and in todays economy its critical to get the most efficiency from every employee. whiz main take that almost every business resist with is the argufy of dealing with employees performance. Great organizations know that measuring their accomplishment with people near(prenominal) customers and employe es is just as classic as measuring the pass onment of their fiscal bottom line. Great organizations tension on both bottom lines rather of just iodin. In these organizations, developing loyal customers and engaged employees are considered twin to intelligent financial performance. Upper Management at these organizations know that in order to succeed they must create a encouraging surround for employees, which results in better customer service, which leads to higher(prenominal) income. in that respect are galore(postnominal) elements that go into creating a victorious organization like customer focus, polar marketing strategy, and passionate employees etc are the factors that come to mind exclusively the i place that organizations should focus on first is leadership skills of the mangers. Thats because leadership is the masteryiveness that drives the otherwise factors. Developing impressive leaders is the key to organizational victory. unrivalled of the mainly commo n sources of low productivity in any organization and deprived proceeding ethic is the lack of leadership skills in their managers. When the managers of the companies clutch going with the appropriate coaching of leadership skills, they are able to promptly r severally the trains of confidence and competency sine qua noned to increase productivity to playact requirement. With suitable leadership style, managers develop new skills to a greater extent rapidly and bring d hold to donate sooner to the bottom line. leadership help subordinates to achieve amazing results. They lend a hand others to develop eagerness and passion for their body of pop off as well as higher self-esteem and more self-confidence. When given up the leadership skills to give domesticate direction, goal circleting, coaching, performance evaluation, active listening, feedback, and matter-of-fact problem solving employees experience fewer disturbances and more success. Mentoring high-potential capacit y and giving employees the resources to grow into competent and confident, leaders creates a conduit for organizational growth. over a period of time by receiving the appropriate leadership skills, mangers nominate reach the levels of self-reliance and competence that enable them to increase their productivity and success of the organization. Without the proper leadership skills, most mangers end up achieving only a temperate level of performance on key tasks instead of displace through to the highest level possible. The question then is for organizations to develop their mangers to reach higher levels as quickly and proficiently as possible, thus improving productivity and general business performance.STATEMENT OF PROBLEMThe search rationale is that leadership of the manager is the key factor in influencing employee performance and organizational success. This consider is to highlight the leadership development process for organizations to create results-oriented, people-focu sed leaders instead of simply mangers, that they purify subordinates performance, increase retention and morale, and deliver bottom-line results. The objective of the research is to find thatDo employees know there is a difference in a leader and a manager?Do really manager see any leadership skills in them or not?What managers see roughly(predicate) leadership?Do mangers believe in developing ag throng members into individual who tail assembly remove pre determined goals?How leadership skills effect the overall organization productivity?Managers leadership skills in reality throw off any impact to enhance the subordinate performance and organizational productivity or not?The research questionnaires withal highlight the commissions that managers groundwork improve his/her leadership skills and motivate the employees to perform their best that boost the organization productivity. substance OF THE STUDYThe research leave foster managers to develop their skills as a leade r. If one relies only on creation a manager, hell never instigate subordinate to give their very best and increase organizational productivity so rough-and-ready managers should think like leaders in spite of appearance their orb of influence. Leadership skills are vital in an organization. It enhances organization productivity. The manager drive outnot get the line of credit done on time by employees unless he/she has well(p) leadership skills.Leadership is mostly about being one-self and preserving one personal legitimacy. Most mangers are not born with leadership skills so they can develop their leadership skills through this research as it highlighted the splendour of personal progress, thinking innovatively, caring for people and also having the will to suit a leader. Effective leadership skills among managers are not only eliminate delays, mis lowstandings, confusion or distortions of facts during uncertain situations and also establishes harmony in the organizatio n purlieu.SCOPE DELIMITATIONThe research is designed to illuminate the impact of leadership skills of a manager on subordinates performance and organizational productivity. The matter is conducted in the natural environment with the minimum interference of researcher with the dominion menses of events. All the expenses and barriers will be kept in rumination while designing this research.As time was a major coerce in this exercise, so deep down this short time frame the focus group methods and online questionnaire survey helped us in getting fairly tested data from two organizations i.e. IXLMS and Sofsol. both(prenominal) companies are emerging business rootage providers.DEFINITIONSBottom line its an organization net earnings, net income or EPS (Earnings per share).Leadership a crucial management skill is the ability to encourage a group of people in the direction of a common goals.IXLMS Its a attach to name, an emerging business solution provider.Sofsol Its a company n ame.Non-Contrived If the research is completed in the natural environment where work carry on normally.Judgmental Sampling The warning based on the researcher thinking who they think would be suitable for the study.Questionnaire Tool A questionnaire is a research instrument consisting of a sequence of questions that help in collecting the breeding from respondents.Focus Group a research in which a group of people are asked about their observations, views, ideas and attitudes towards a concept. It is usually qualitative research.postal code Hypothesis It is normally offer a general or slight position, such as that there is no relationship among two measured facts, or that an imminent treatment has no effect or no impact.T-Test A t-test is a statistical hypothesis test in which the test statistics go after a students t distribution if the abortive hypothesis is carried.OJT OJT stands for On-the-Job Training which is a form of training original in a normal workss work place.CHAP TER TWO inquiry Method and Procedure look DESIGN METHODSThe research is designed in a way that all aspects of interest as well as efficient data collection are kept below consideration. It is also to cover the entire important facet related to managers leadership skills that help in improving the employees performance and organization productivity.2.1.1 Purpose of the StudyThe study is descriptive research in constitution. The purpose is to discover the impact of the leadership skills of a manager thats helps in enhancing the employees performance and improving the organization social structure in terms of its productivity.2.1.2 Study SettingIt is a field study as it examining the effect of leadership skills. The study readyting is non-contrived in nature.2.1.3 whole of AnalysisUnit of analysis are two organization IXLMS and SOFSOL. Both are business solution providers.RESPONDENTS OF THE STUDYThe respondents can easily be identified. Our respondent includes Managers and Subordi nates working in IXLMS and Sofsol organizations. To have a diverse sample, we prefer individuals, belonging to different departments (like Finance, IT, Administration, sales and HR) having different functional responsibilities. We have categorised the target population into following two groups according to their constituent in an organizationManagersSubordinates2.2.1 Sampling FrameThe samples are selected from HR repository of each of above mentioned organizations.2.2.2 Sampling ProcedureFor our study, we have used Judgmental Sampling we have purposely handpicked individuals from the population based on our knowledge and judgment. Also, we have obtained the information from a very specific group of people for which this method is most feasible. We have chosen limited number of people that have expertise in the area being studied.2.2.3 Sample SizeThe sample size for this exercise estimated to be 54 respondents which include both managers and subordinates.RESEARCH INSTRUMENTThe i nstruments include the primary and secondary sources of the data.Primary SourcesWe choose both Focus- Group and Questionnaire tool as our primary source of data. We have arranged a focus group in IXLMS organization and questionnaire survey tool in SOFSOL organization, where individuals from different departments participated. In-depth questions were asked and the responses were recorded.The reason being the Focus Group discussions on a specific topic at a particular spot and at a specified time, it gives the opportunity to capture spontaneous responses. This focus group unstructured responses reflect the genuine opinions, ideas and feelings of the respondents about the topic under study. Whereas the questionnaire survey will be a useful step as to encapsulate the answers/responses in a pie chart and bar chart form. The online survey questionnaire is floated in SOFSOL organization for collecting data from managers and subordinates. The responses results are shared in chapter 4 and t he survey can be viewed online by following the cogitateFor Managers http//tiny.cc/ManagersSurveyFor Subordinates http//tiny.cc/DirectsSurveyThe questions were designed in such a way that it allows free flow of information from the minds of our target population. This allows us to attain quantitative data that can help in the analysis of our hypothesis. The questionnaire will help in analyse the related matters of the research, which includes all the related questions about the manager and subordinates that reveals the major aspects of the leadership skills.2.3.2 Secondary SourcesThe Secondary sources include the followingNews pennings, Books,articles, magazinesOther Publications like company reviews.World Wide Web, InternetTREATMENT OF THE DATAThe analysis will be done on the basis of the data gathered by visiting the organization IXLMS, SOFSOL and information that revealed by them. The data that is gathered will be analyzed by the use of mathematical tools such as tables, percen tages and graphs. T-Testing of hypothesis will be conducted in order to know the impact of leadership skills on subordinate performance and organizational productivity.CHAPTER THREE review article of Related Literature Studies3.1 LOCAL LITERATUREThere are many duties predictable of a leader. Leadership is not only about being the face man. It is not only about bestowing orders. It is not even about grasp the blame. Good leadership is a challenging, all rounder role that indigence commitment, skill, intelligence and most important of all, leadership qualities and abilities.All managers insufficiency to have unsloped enough quality subordinates. A lot has been on paper about this topic. It is not only about the power of the boss, but in many cases, it is about the gift to lead. Leadership is so very different from being dominant. Some bosses believe that right leadership means that they set a effective example. If they put a unafraid example, they are good leaders. I think that is a little too simplistic.If you desire good subordinates, you must first be a good leader. That leadership expands too many aspects of your interaction with and your management of the people.When you first begin working, you are adept to toe the line, that your boss is always right my way or the highway. Abruptly, if you want your people to imagine out of the turning point, the easiest technique to achieve this is, dont generate the box in the first place. You are inquired to think out of the box.For a implication this happens that you select someone as your leader. He is going to be your direct light and fetch you across the desert. You rejoice your new leader. Then the ships company is over and the journey begins. What happens? If this were a democratic system, then the leader sets a direction, say, south, and everyone votes on it. If it were Moses, he just ups and moves on and everyone follows. One is a leader, the other is a coordinator. Do you own a car that is red on th e front and polka dotted pink behind? You would if you allowed your 3 stratum old girl to dissolve on half the colors. If you did not pigment the back polka dotted pink, she will be unhappy. At some point, a leader has to take responsibility for his decisions. Everyone will have their own beliefs. A good leader understands and accepts that. To be firm that everyone shares exactly the said(prenominal) opinion and everyone to have the same decision, is not factual leadership.When we consider of leaders, we think of someone who has pile. He has the big depiction. He knows where he is going away.Leaders are not essential. This might appear as a surprise, but it is true. A good manager require not be a good leader in some situation. You would see this most often in monumental, technical organizations. Management is about competence and powerfulness. Leadership is about indigence and vision. Leaders deal with public. Managers deal with procedures.Which is why, to be a good leader , you need to have a good level of people handling skills. There are some foremost leaders who simply bull-doze their way through the team. In a disaster situation, that might work. But it can only be continued for a short while. Imagine yourself under the oppression of your supervisor, day in and day out would you place for it?To be a good quality leader, you need to understand your people. But to be a great leader, you need to not only understand them, but to know how to bring out the best in them. Before you can encourage and motivate, you need to understand. However, if you stop at merely understanding them, but not clear-sighted how to bring them to the next level, then you are a unlucky leader.Managers are power figures. They must be followed. They are in their positions through seniority, loyalty to the company or a million other reasons good and bad. Leaders, on the other hand, are people whom the group prefers to follow. They whitethorn have no organizational authority, b ut they motivate the group with their vision and obsession. Sometimes, when natural leaders appear, managers feel threatened, especially if its their group that is concerned. A good manager knows how to use and defy the normal leaders.I would like to suggest that for anyone to be a good leader, there are certain radical competencies that are desirable. A lot of focus has always been put on the personality of a leader, the tasks and the roles f a leader. These are important or not important, depending on what opening you pledge to. However, I would suggest that there are some fundamentals that any leader must have. This is notwithstanding of the leadership figure, leadership style and so on. There are basic competencies that a leader should to have. I have tried to sort them out and have put them into five basic competenciestechnical competence working(a) competencefinancial competencepeople competencestrategic competenceA manager basically directs resources to complete prearra nged goals or depicts. For example, a manager may connect in hiring, training, and scheduling employees in order to attaining the work in the most efficient and cost effective manner probable. A manager believes in a bankruptcy if he/she is not able to complete the project or goals with strong suit or when the cost turns out to be too high. On the other hand, a leader within a company build up individuals in order to complete preset goals and projects. A leader build up relationships with his/her employees by construct communication, inducing images of success, and by bring forth loyalty.3.2 FOREIGN LITERATUREThere are several definitions of leadership, and the term leadership could mean different things to different people (see Bass, 1990 and Rost, 1993). There was evidence that leadership is a function of knowing yourself, having a vision that is well communicated, building trust among colleagues, and victorious effective action to realize your own leadership potential (Bennis , 2003 1989). Moorhead and Griffin (1998) suggested that leadership could be defined in two terms of both process and property. As a process, leader is the use of non-coercive influence to direct and unified the activities of group members to meet a goal. As a property, leadership is the set of characteristics attributed those who are sensed to use such influence successfully.3.2.1 Leadership record Qualities and TraitsResearchers and scholars present a number of leadership personality traits (see Atwater and Yammarino, 1993 Kirkpatrick and Locke, 1991). In this study, however, sevener leadership factors were chosen to measure the subordinates performance outcomes. Based mostly on Dubrin et al. (2006) work, the traits seem to be relevant to subordinates performance. Dubrin et al. (2006) indicated that it is important for the leader to be realistically self-confident. A leader must project his/her self-confidence to the group. Self-confidence is not only personality characteristi c it also refers to the personality trait a person exhibits in a number of situations. It is akin to being change under pressure. A person is a self-confident leader when he or she retains composure during a crisis (Dubrin et al., 2006).Emotional stability refers to the ability to control emotions to the point that ones emotional responses are appropriate to the occasion (Dubrin et al., 2006). Emotional stability is an important leadership trait because group members expect and need consistence in the way they are treated. The effective leaders are for the most part calm, confident, and predictable during a crisis (Goleman, 1995). Initiative or being a self-starter refers to fetching action without support and stimulation from others, and it also related to problem-finding ability (Dubrin et. al., 2006). As conceptualized by Kirkpatrick and Locke (1991), initiative refers to the proactive side of leadership. Rather than just reacting to events, effective leaders make choices an d take action that leads to change.A leader is also someone who facilitates change it therefore follows that a leader must be flexible and adaptable enough to cope with change (Dubrin et al., 2006). Corporate leader must be able to adapt to changes. Flexibility, or able to decline to different situations, has long been recognized as an important leadership characteristic. intimately for all followers, it is desirable for the leader to be enthusiastic (Dubrin et al., 2006). Group members lam to respond positively to enthusiasm, partly because enthusiasm may be perceived as a reward for constructive personality trait. Dubrin et al. (2006) also indicated that leaders displayed their sensitivity and empathy to influence others and to show that the leaders understand their group members. This type of sensitivity to others means understanding whom the group members and what their position on issues is, and how to best communicate with and influence them (Dubrin et al., 2006).Communicat ion skill is another essential leadership requirement. However, managers spent at least 80 percent of every working day in direct communication with others people. In other words, 48 minutes of every hour in spent in meeting, on the telephone, or talking informally while waling around. The other 20 percent of typical managers time spent doing desk work. The communication is an important job of managers (Drft, 2000).3.2.2 Subordinates Performance Effectiveness and productivityManager can use pauperism theory to help converge subordinates need and simultaneously encourage high work performance. Draft (1999) suggested that motivation refers to the forces either within or external to a person that arouse enthusiasm and persistence to pursue a certain course of action. There are many meanings of job satisfaction which are defined in many ways, and increasing subordinate satisfaction is important for organization. Yoder (1959) defined job satisfaction as the degree to which employees f eeling that he or she like or dislike in work and working condition. Beer (1964) said that job satisfaction is the employees expectation that tingeion the job, organization, colleague, and working condition. Robbins (2003) suggested that job satisfaction is the degree to which employee feel positively or negatively about their job. It is an attitude that response to work itself, compensation, supervision, co-workers, job security, and advancement opportunity.Muenjohn and Armstrong (2001) found that leadership influences employee satisfaction. Employees are more satisfied when their managers are good leaders. This includes motivating employees to do a good job, striving for excellence or just taking action. Many people may be confused what the difference between effectiveness and efficiency is. Scholars defined effectiveness as the degree to which an organization realizes its goals, while efficiency is a more limited concept that pertains to the inherent working of the organization and is defined as the amount of resources used to originate a unit of output (Moorhead and Griffin, 1998). It is leaders responsibility to ensure that their subordinates can achieve a high level of both effectiveness and efficiency.Managers or leaders have been aware it important that their firms maintain high levels of productivity. Productivity of an organization is a primary determinate of the firms level of profitability and, ultimately, its ability to survive (Griffin, 1996). Griffin (1996) said that in a general sense, productivity means an economic measure of efficiency that summarizes what is earnd relative to the inputs used to produce them.3.3 COMPANY LITERATUREPeople are 4 times more capable than we think, but only if they unleash their full potential of creativity, innovation, productivity, motivation commitment.Organizations are public systems where human resources are the most important factors for success and efficiency they need efficient managers and employees t o attain their goals. The victory or mishap of an organization is decided by human beings, thus management is nauseous with this human resources matter. In other words, a companys human resources can be the distinguishing factor between success and failure. It is for this reason that there is great brilliance on the leadership of managers. Good manager direct subordinates to work efficaciously in the direction of organizational goals and targets.Organizational success in obtaining its goals and objectives depends on managers leadership skills, traits and behavior. By using appropriate tactics managers can affect subordinates job satisfaction, commitment and productivity. Organizational values can be viewed as a series of managerial attitudes, behaviors, characteristics and skills based on individual, leadership interests and dependability of employees in different situations. The managers leadership ability to adjust him with changing environment internally or externally and le ad a group of subordinates to work together in the workplace is the key to success.Employees at every level of their job make feel about whether they are appreciated and inside from important way that come from their work environment, particularly those that come from the leaders in a straight line over them. The managers leadership skills and subordinate employees job satisfaction has for all time given high impressiveness in the company. Job satisfaction is linked to the feeling of employees and can be partial by leadership factors of their supervisor or employer.3.3.1 Competencies Are developing From Leading Individuals to OrganizationsLeading in successively larger framework from individuals to groups to organization-wide efforts, need successively better sets of competencies. For example, core competencies are the least needed in leading others, whether other individuals, in groups or organization-wide efforts. To actually be effectual at leading other individuals, people sho uld have the core competencies electropositive certain other competencies to lead individuals.3.3.2 Issues of Identifying Competencies Desired by LeadersThe exact competencies i.e. knowledge, skills and abilities that a person desires in order to lead at a specific time in an organization depend on a variety of factors, includingif that person is leading one other individual, a group or a large organization,The degree of leadership skills that person already has,That persons fundamental nature and values, competencies should be selected that are in accord with that nature and those values,if the group or organization is for-benefit or non benefit, new or long-established, and large or small,The actual culture or values and associated behaviors of whoever is being guided.The above deliberation can make it very difficult when trying to decide what competencies someone should have in order to be a good leader. Maybe thats why leadership training programs in institutions typically con sume a set of standard competencies. Leadership is a main issue or the challenge in the growth of groups, organizations and states.3.4 SUMMARY OF THE LITERATURE revueEmployees plays significantly important role to drive in the organization achieve its goals and employees performance effects directly to the companys outputs. However, keep up a good performance and motivating workers are not the easy things to do and that the responsibilities of managers to lead control, guide, and monitor their followers or subordinate performances. Organizations may endeavor to satisfy employees by offering sufficient compensation program, safe and friendly work environment. But, the subordinate could not have the good and efficient performance without the good leader.If the company would like to achieve its goals and targets, it must have a good leader or effective leader because of the leader holds responsible for failure or the success of the whole organization and leaders hold the obligation f or the performance of the individual and group within the organization. It is also emphasis that the subordinates satisfaction, productivity, and effectiveness can be influenced by the leadership personality traits of the manager. Manager motivation or encouragement towards subordinates which is one of the leadership skills also has an effect on the productivity of the organization.3.5 AREA FOR FURTHER STUDYDue to limited resources the research will be restricted in finding the impact of manager leadership skills on subordinate performance and organizational productivity in Karachi two organizations only In order to broad the scope of the project one can discover the correlation between the leadership factors and subordinates outcomes as well. However to obtain the best available result further projective techniques such as time series analysis and regression will be used to project the findings of the study in different organization overall in Pakistan.CHAPTER FOURPresentation Anal ysis4.1 CRITERIA FOR THE ANALYSISWe employed two survey tools (Focus group and Questionnaire) for gathering data, and following are the Qualitative (used for Focus Group) and Quantitative matrixes (used for Questionnaire Survey tool) developed on that data.4.2 QUALITATIVE ANALYSISIn order to quantify the qualitative data gathered through the focus group participants, as per the responses collected I have generalized the results in each of the following category as follows4.2.1. Personality TraitsPersonality traits defines how directs and managers analyze their personality with respect to leadership. The respondents response was 100%in this case. They all believed that their managers have the necessary traits to become a leader.4.2.2. Practice leadership

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